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Municipality Saves Money and Gains Features by Switching to MDaemon

By Brad Wyro

MDaemon Email Server consolidates 10 years of growth into a flexible, cohesive messaging & collaboration solution.

The 450 full-time county employees in south New Hampshire provide services from three separate campuses, including the sheriff’s department, officer dispatch, jail, and nursing home. Time, distance, and weather that is often inclement make the need for reliable email communication extremely important – but the county’s system had grown unwieldy and expensive. After extensive testing, MDaemon proved to be the solution they needed.

The county's IT director summarizes their email challenge as follows: “Through 10 years of growth, we used a mixture of offsite hosted and in-house servers making email management a real challenge.”

Specifically, the county was using a combination of cloud-hosted and on-premise email servers with no central management. Internal email was working through different hardware systems in different locations and had no support for training or connectivity. External email capabilities were limited by number of users and available storage.

“It was difficult to house and search messages throughout our system,” the director said. “You can imagine what a challenge that is for any governmental agency.”

The county researched and tested several solutions; most lacked flexibility and archiving capabilities, while others were expensive, as well as rigid. After conducting a six-month evaluation that included creating problems in order to test solutions as well as the ability of their IT team to address the issues, their final solution was to implement MDaemon Technologies’ email server. MDaemon has been approved for use by all county employees and for both internal and external use.MDaemon Message Search

“Never having run a mail server, there was a bit of a learning curve,” the director said. “But overall, the learning curve for our IT team was minimal.”

The IT team easily migrated 260 users and more than 880,000 email messages, folders and contacts to MDaemon. They now maintain a single, affordable email system with no storage caps; MDaemon also provides strong security and anti-spam features that make it easy to identify suspicious email and to set policies for desktop and mobile users that protect the county’s sensitive data.

“Our MDaemon email solution is easy to manage and is backed by excellent customer support. We’re very satisfied with MDaemon Technologies.”

MDaemon’s security features incorporate multiple layers of anti-spam, anti-abuse and anti-spoofing techniques to minimize possible server exploits. Its advanced authentication techniques and over two decades of email security expertise provide layered protection to safeguard email communications.

MDaemon Email Server -  Spam Filter Settings

The county appreciates the flexibility to configure their mail server settings as needed. As an additional benefit, county employees required only minimal training to learn the new system, which they appreciate for its ease of use and strong collaboration features.

MDaemon simplifies messaging and collaboration requirements with an intuitive, user-friendly design offering enterprise-class features that can be managed with minimal training and support.

“Our MDaemon email solution is easy to manage and is backed by excellent customer support. We’re very satisfied with MDaemon Technologies.”

Brad Wyro

Written by Brad Wyro

Brad has worked in technical and marketing roles at MDaemon Technologies, where he contributes as a Technical Marketing Specialist. Brad balances technical and creative information to develop easy to understand videos and content to educate prospects and customers.

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