Email is still the number one way attackers get into an organization. In 2025, the FBI’s Internet Crime Complaint Center (IC3) logged more than $20.8 billion in reported losses, a 26% jump over the prior year, and business email compromise (BEC) alone accounted for roughly $3 billion of that total. For managed service providers (MSPs), those figures are more than an industry headline. When a client gets hit, the MSP is the one who has to explain what happened, clean up the damage, and answer the hard question of why the defenses did not hold.
