MDaemon Technologies Blog

Never Lose an Important Email: How to Track Messages in Security Gateway

By Brad Wyro posted in Email How To, how-to, Security Gateway, SecurityGateway, tutorial

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Most of our customers are small-to-medium businesses with limited IT budgets across a variety of industries – including healthcare, education, manufacturing, and government. Having a limited IT budget often means having limited staff available for troubleshooting email or tracking down messages, so when considering which email gateway/spam filter you want for your business, one of the main criteria to consider is how easy it is to find messages for your users. Users who are expecting business-critical messages need to know ASAP what happened if that message is not delivered. With Security Gateway, it’s easy to find out if a message was rejected, quarantined or delivered. If it was rejected or quarantined, color-coded transcripts make it easy to determine exactly why the message was not delivered.

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