MDaemon Technologies Blog

Are You Receiving Replies to Messages you Never Sent?

By Brad Wyro

Image "Return to Sender"

Have you ever logged into your email to find tons of bounce-back messages (out-of-office replies, NDR messages, invalid recipient messages) in response to messages you never sent? For many users, their first thought is that they need to change their email password. However, changing your email password will not prevent this. Why? Because what you are receiving is known as backscatter, and has nothing to do with your email account being hacked.

 

Spammers often forge the return-path in their outbound messages to cover up their true identity. If the forged address in these spam messages was your address, then you are likely to receive the bounce-back messages and auto-responders in response to these messages.

 

So how do you prevent this? MDaemon includes Backscatter Protection. Backscatter Protection works by adding a special key to the return-path of all outbound mail. When MDaemon receives an out-of-office reply or non-delivery message, it looks for that special key. If the key is missing, then we know the bounce-back message is not legitimate and can be discarded.

 

When Backscatter Protection is disabled, the return-path of a message looks like this:
X-Return-Path: frank.thomas@example.com

 

When Backscatter Protection is enabled, an extra series of characters beginning with prvs= is added to the return path - like this:
X-Return-Path: prvs=163898ff65=frank.thomas@example.com

 

It is this extra series of characters that the Backscatter Protection feature looks for in bounce-back messages.

 

Check out the following video to learn more about Backscatter Protection and how to enable it in MDaemon. If you have questions, please feel free to leave us a comment & let us know!

Tags: Email Gateway How-To, Email How To, Email Security, Cybersecurity, MDaemon Email Server, Stop Spam Email, Email Server, Email Security Trends

Brad Wyro

Written by Brad Wyro

Brad has worked in technical and marketing roles at MDaemon Technologies, where he contributes as Content Marketing Manager. Brad balances technical and creative information to develop easy to understand videos and content to educate prospects and customers.

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