---
title: Why Messages That Fail SPF, DKIM, or DMARC Still Reach Inboxes, and How to Fix It in MDaemon
description: Failing SPF, DKIM, or DMARC but mail still hits the inbox? Learn the 9 reasons it happens in MDaemon and how to fix each one with a troubleshooting checklist.
image: https://blog.mdaemon.com/hubfs/Why-Messages-that-Fail-DMARC-Still-Get-Delivered.png
---

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# MDaemon Technologies Blog

## [Why Messages That Fail SPF, DKIM, or DMARC Still Reach Inboxes, and How to Fix It in MDaemon](https://blog.mdaemon.com/why-messages-that-fail-spf-dkim-or-dmarc-still-reach-inboxes-and-how-to-fix-it-in-mdaemon)

 By [Brad Wyro](https://blog.mdaemon.com/author/brad-wyro)

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You've configured sender authentication. You've published the right DNS records. You're checking your logs and seeing the word **fail** next to messages that shouldn't have been delivered, and yet they landed in user inboxes anyway.

This is one of the most common questions we hear from MDaemon administrators, and what seems to confuse a lot of people is that **failing authentication is rarely a hard block.** SPF, DKIM, and DMARC produce *signals*, and what happens to those signals depends on how your server is configured to respond.

In this post, I’ll walk you through the nine most common reasons "failed" mail can still get delivered through MDaemon, where each setting lives, and I’ll provide a troubleshooting checklist you can run when you spot something suspicious in the logs.

---

## **A 60-second refresher**

Before we dig in, here's what each of these mechanisms actually does:

![SPF-DKIM-DMARC-Explained](https://blog.mdaemon.com/hs-fs/hubfs/SPF-DKIM-DMARC-Explained.png?width=1305&height=1142&name=SPF-DKIM-DMARC-Explained.png)

The critical point: a DMARC failure is best understood as a **signal**. The sending domain *requests* an action via its published policy, and the receiving server applies that policy based on its own configuration. MDaemon's documented defaults honor DMARC reject and quarantine policies, but the resulting delivery outcome can be shaped by exemptions, trusted sources, downstream rules, and other settings that may have been changed from those defaults.

---

### **Nine reasons failing mail can still get delivered**

#### **1. The sender publishes a DMARC policy of p=none**

This is by far the most common reason. The From: domain's DMARC record looks something like v=DMARC1; p=none; rua=mailto:reports@example.com. A policy of none means the sender is in monitoring mode. In other words, they're collecting aggregate reports but explicitly *not* asking receivers to quarantine or reject. MDaemon will faithfully record the DMARC failure in the log and deliver the message, because that's exactly what the sender asked for.

You can verify this yourself by running nslookup -type=TXT \_dmarc.exampledomain.com.

#### **2. The DMARC disposition settings have been changed from their defaults**

MDaemon's DMARC Verification screen includes a set of behavioral settings that determine what happens when a message fails DMARC and the sending domain has published a strict policy. These settings are enabled by default, meaning MDaemon honors a sending domain's published p=reject and p=quarantine policies out of the box. If failing mail is reaching inboxes when the sender's policy says otherwise, one possibility is that those settings were turned off, or weren't re-enabled after an upgrade or migration. Verify them at:

Security → Sender Authentication → DMARC Verification

![DMARC-P-Reject](https://blog.mdaemon.com/hs-fs/hubfs/DMARC-P-Reject.jpg?width=1000&height=572&name=DMARC-P-Reject.jpg)

Look for "Honor p=reject when DMARC produces a FAIL result" and "Filter messages which fail the DMARC test into Junk E-Mail folders." If either has been disabled, MDaemon will still evaluate DMARC and log the result, but won't take the corresponding action on the sender's published policy.

#### **3. DKIM Verification has its own Exempt list**

Most administrators audit Trusted Domains and Trusted IPs under Security Settings, but DKIM Verification has its own "Exempt list" button that does something similar. Any IP added there is exempt from cryptographic verification specifically — DKIM is skipped, and if SPF also doesn't conclusively fail, the message can pass DMARC by default. What can confuse some people is that this list isn't visible from the global Trusted IPs view, so a clean Trusted IPs audit can give a false sense of completeness.

Check: Security → Sender Authentication → DKIM Verification → Exempt list

![DKIM-Auth-Exemption](https://blog.mdaemon.com/hs-fs/hubfs/DKIM-Auth-Exemption.jpg?width=1000&height=510&name=DKIM-Auth-Exemption.jpg)

Audit this list periodically alongside your global Trusted IPs. Any IP listed here should have a documented reason, and stale entries should be removed.

#### **4. The message came from a Trusted Domain or Trusted IP**

Trusted Domains and Trusted IPs are treated as if they were part of your own infrastructure. Authentication checks may be bypassed for these sources by design. The assumption is that anything coming from a trusted internal source has already been vetted.

Check: Security → Security Settings → Trusted Domains and Trusted IPs

![Trusted-IPs](https://blog.mdaemon.com/hs-fs/hubfs/Trusted-IPs.jpg?width=1000&height=555&name=Trusted-IPs.jpg)

 Watch out for any legacy entries: an old smarthost domain, a decommissioned relay's hostname, or a vendor IP that was added years ago and never removed. If any of those entries are ever compromised or reused, your authentication enforcement effectively has a hole punched through it.

#### **5. ARC may be carrying forward an upstream "pass" (in environments that use it)**

This one only applies if your MDaemon is configured to trust ARC (Authenticated Received Chain) sealers. ARC ([more info from the Help file](https://help.mdaemon.com/MDaemon/en/security--arc_settings.html)) is designed to preserve authentication results through legitimate intermediaries — mailing lists, forwarders, secure email gateways — that often break SPF or DKIM by modifying messages in transit. When an upstream ARC-trusted host has vouched that the message *was* authenticated before it was modified, MDaemon can use that result during DMARC verification even though the message arrives at your edge looking like a failure.

If ARC isn't configured in your environment, this section likely doesn't apply. If it is, check: Security → Sender Authentication → ARC Settings

![Trusted-ARC-Sealers](https://blog.mdaemon.com/hs-fs/hubfs/Trusted-ARC-Sealers.jpg?width=1000&height=564&name=Trusted-ARC-Sealers.jpg)

Review your list of trusted ARC sealers. An unrecognized sealer, or a trusted one that has itself been compromised, could explain failures passing when they shouldn't.

#### **6. Verification is happening, but the configured action isn't what you think**

MDaemon can verify SPF, DKIM, and DMARC and then, depending on configuration, log the result, tag the message in headers, add to its Spam Filter score, route it to a junk folder, or reject it outright during the SMTP session. Verification by itself doesn't dictate the outcome; the action does, and the action is configured separately on each Sender Authentication screen.

Check each tab under Security → Sender Authentication → SPF, DKIM Verification, and DMARC Verification. On SPF, look for the "When verification produces a FAIL result: ...send 550 error code" option. On DMARC Verification, look for "Honor p=reject when DMARC produces a FAIL result" and "Filter messages which fail the DMARC test into Junk E-Mail folders." DKIM Verification has no direct fail-action option of its own — failed DKIM influences DMARC alignment and Spam Filter scoring rather than acting on its own. But DKIM is still very important: DMARC alignment depends on a valid DKIM signature, so its enforcement happens downstream rather than on the DKIM Verification screen itself. If a screen is set to verify but the corresponding action you'd expect isn't configured, the delivery outcome may not match what the policy suggests it should be.

![SPF-550](https://blog.mdaemon.com/hs-fs/hubfs/SPF-550.jpg?width=1000&height=556&name=SPF-550.jpg)

 

#### **7. SPF or DKIM passes, but DMARC fails on alignment**

This one fools a lot of people. A message can pass SPF *or* pass DKIM and still fail DMARC, because DMARC requires the authenticated domain to *align* with the From: header domain. This is what catches a lot of spoofing: a message can be cryptographically signed by mailer.attacker.com and pass DKIM, but if the visible From: says ceo@yourcompany.com, DMARC fails on alignment.

The message looks "partially authenticated" in the logs, which sometimes leads admins to assume it's safe. It isn't. The DMARC result is what matters, and a failed DMARC alignment is the signal that someone is impersonating the visible sender.

#### **8. A Content Filter rule may be influencing the delivery outcome**

Content Filter rules run after authentication results are evaluated and can influence what happens to a message — for example, a rule that delivers messages with a particular subject line, routes mail from a known sender to a specific folder, or stops further filter processing for certain conditions. Depending on how those rules are configured, they can change the outcome of a message that sender authentication would otherwise have flagged or rejected.

Check: Security → Content Filter

Review your content filter rules top to bottom and look for any rule whose action is "Deliver," "Move to," "Stop processing," or similar — especially older rules whose purpose isn't obvious from the name.

#### **9. The message came in over an authenticated SMTP session**

If a user (or a compromised account) authenticates to your server with valid SMTP credentials, MDaemon by default exempts that session from sender authentication checks. This makes sense for outbound mail from your own users, but it becomes a problem when an attacker has stolen credentials. The message can pass through with its SPF/DKIM/DMARC failures essentially uninspected, because the session is being treated as a legitimate outbound submission.

*Note: You can use Dynamic Screening and [Account Hijack Detection](https://knowledge.mdaemon.com/how-to-enable-hijack-detection)to protect against hackers with stolen credentials. *

This is the cause behind a lot of "we're sending phishing from our own domain" incidents. The session is authenticated; the *user* is not who they claim to be.

Check session auth bypass behavior under Security → Sender Authentication → \[each tab\] — most of the tabs have an explicit "Do not apply to authenticated sessions" option.

![DKIM-Auth-Exemption](https://blog.mdaemon.com/hs-fs/hubfs/DKIM-Auth-Exemption.jpg?width=1000&height=510&name=DKIM-Auth-Exemption.jpg)

 

---

**A 9-step troubleshooting checklist**

When you spot a suspicious message that "shouldn't have been delivered," follow these steps:

[![Download SPF DKIM DMARC Checklist](https://blog.mdaemon.com/hs-fs/hubfs/download-checklist-button.png?width=433&height=101&name=download-checklist-button.png)](https://blog.mdaemon.com/hubfs/Datasheets/SPF-DKIM-DMARC-Troubleshooting-Checklist.pdf)

 

---

**Turn on DMARC reporting**

If you haven't already, this is the moment to enable DMARC aggregate (rua) and forensic (ruf) reporting for your own domains. In other words, make sure you have an email address in your DMARC record for each (`rua=mailto:rua-reports@yourdomain.com; ruf=mailto:ruf-reports@yourdomain.com).`

Reports from receiving providers like Google, Microsoft, and Yahoo will tell you exactly which sources are sending mail claiming to be from your domain - both the legitimate ones you might have forgotten about and the impersonators you didn't know existed.

The reports are XML and not human-readable on their own, but several free and commercial tools can parse them into dashboards (Postmark, dmarcian, EasyDMARC, and others). Even a few weeks of report data will completely change how confidently you can move your own outbound policy from p=none toward p=quarantine or p=reject, which is the subject of an upcoming companion piece to this post

---

**The 4-item audit you should run this quarter**

To recap:

Failing authentication doesn't have to mean failing security. Most of the time, the difference between a "fail" in the log and a "fail" in delivery comes down to a handful of configuration choices, and now you know where to find them.

---

![Brad Wyro](https://blog.mdaemon.com/hs-fs/hubfs/Brad-2023v2.jpg?width=100&height=100&name=Brad-2023v2.jpg)

#### Written by [Brad Wyro](https://blog.mdaemon.com/author/brad-wyro)

Brad has worked in technical and marketing roles at MDaemon Technologies, where he contributes as Content Marketing Manager. Brad balances technical and creative information to develop easy to understand videos and content to educate prospects and customers.

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#### About MDaemon Technologies

MDaemon Technologies is a pioneer in developing email and email security software helping to protect customers from evolving cyber-security threats. Its products and services are trusted by thousands of organizations in over 140 countries. For more than two decades, the company’s products have been developed with the ongoing input of IT professionals who demand reliable, affordable software that requires minimal effort to manage.

The software can be deployed in virtual, hosted cloud, on-premises, or hybrid network environments. The company sells its software and services directly and through a network of global channel partners.

For more information, visit [www.mdaemon.com](https://www.altn.com/).

Copyright © 1996-2026 MDaemon Technologies.  View [privacy policy](https://mdaemon.com/policies/privacy-policy).

 

###### Contact Us

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