MDaemon Technologies Blog

Beating the Odds

In July of 2022, MDaemon Technologies (formerly Alt-N Technologies) celebrated a unique milestone for a software company: 25 years in business.

You are probably familiar with the statistics: the average lifespan of an American company is 11.5 years. For startup companies, less than 10% remain after ten years (Businessdatalist.com). So how does a small software company in Texas defy the odds and compete against some of the largest companies in the email and security industry to build a loyal customer base that spans 140 countries? I know it sounds like a cliché, but listening to customers and providing an affordable, reliable product backed by great customer support have been the ingredients to our success.

We are pleased to announce the release of MDaemon Email Server version 22, with new email security features as well as usability improvements for administrators and end-users. Here’s a quick run-down of what’s new. A more in-depth overview can be found in the MDaemon release notes.

Did you know MDaemon Webmail has a new look? In MDaemon 21.5, we introduced the new Pro theme for MDaemon Webmail, with a sleek, modernized look and new features to make it easier to manage your email.

G2 just released their Winter 2022 badges, and MDaemon Email Server continues to rank at the top of the Email Software category and a top alternative to Microsoft Exchange.

MDaemon's more cost-effective solution beats Microsoft Exchange’s reliability with less effort

Costs, Control, Ease of Use

In 2010, the 125 employees of a county in east Illinois -- and their hardworking IT director -- needed a robust, well-integrated email and collaboration solution that accommodated all the security and regulatory needs of county government. It was critical that the solution also be cost-effective and a breeze to use. The cost/benefit analysis left no doubt that MDaemon was the best solution for their needs.

“I’m a ‘one-man band’ supporting a small county government in the middle of nowhere,” the IT director said. “And we needed a much more robust email solution than was being provided by a local ISP.”

An IT director single-handedly supports 200 employees across ten facilities in a north Texas municipality, including the county courthouse, sheriff’s office, jail, probation offices, and volunteer fire and rescue. 

As we all know, unprecedented numbers of employees are working from home during this pandemic year. In fact, one recent survey by SaaS marketing agency Bay Leaf Digital found that 65 percent of newly WFH employees are now using company devices from home – and 42 percent are experiencing unstable access including issues with connecting to remote desktops, poor VPN, etc.

A brief glance through my spam folder in MDaemon Webmail recently reminded me of the need for on-going education on the topic of phishing and Business Email Compromise (BEC) scams. I’d like to be able to tell you that the recent crush of cyberattacks on the healthcare sector, as exacerbated by the COVID-19 pandemic, has run its course – but then I’d be the one scamming. Looking through the latest Health IT Security monthly news archive turns up a long litany of phishing, ransomware, malware, spoofing, password theft and other data leaks, and server vulnerabilities that affect millions of patients and financial donors – and it’s not even the end of the month.

Today, Microsoft is ending support for Windows 7. And while MDaemon and Security Gateway continue to support Windows 7, it’s a good idea to consider updating your Windows installation or migrating to an updated system.